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‎06-09-2021 07:34 PM

HP Recommended
Product: HP OMEN 30L DESKTOP GT13-1094
Operating System: Microsoft Windows 10 (64-bit)

I received my HP OMEN 30L DESKTOP GT13-1094 today and hooked it up ,but the display doesn't work. What could cause this problem? I've changed HDMI cables, hooked it to different TV's and all say no signal.

1 person had the same question
1 REPLY 1

‎06-11-2021 02:45 AM - edited ‎06-11-2021 02:48 AM

HP Recommended

Your brand-new HP computer comes with free technical support, via telephone, for a month or two.  Have you tried that service?

 

Have you tried to connect it to a computer monitor with HDMI input?

Such monitors may have multiple inputs: VGA, DVI, and HDMI.

You may need to set the monitor to "listen" to the correct source, given the above 3 options.

 

Same for your TV. You may have to set the TV to "HDMI #2" or "HDMI #3", if the TV usually is set to "HDMI #1" (Input from your cable-TV box).

 

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