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HP Recommended
ENVY Desktop - 750-514
Microsoft Windows 10 (64-bit)

I can't load Windows 10, version 1903 update because I don't have the right version of the Intel Rapid Storage Technology (RST) driver software.

I screwed up.

I first went to the Intel site and downloaded the latest and greatest RST driver s/w.   Installed this s/w. Thought this was the best.

THEN I was downloading several updates on the HP Support Assistant site and one of them turned out to be Intel RST driver update. When I got to this, got the message that this is an older update from the one you currently have installed do you want to proceed. Like an idiot I said no and the update line was deleted.

Now I have the newest release of the RST driver BUT clearly one that does not work with HP Envoy 750-514 and I can't therefore download Windows 10 update 1903!

QUESTION:  how do I get back to the OLDER version of the (HP compatible actually works) Intel RST driver that I stupidly dismissed??  

3 REPLIES 3
HP Recommended

Hi:

 

I have seen several posts on the forum which indicate that doing this will allow you to update to v1903...

 

Go to:  C:\Windows\System32\drivers, find the iaStorA.sys driver and rename it to iaStorA_old.sys

 

As long as the IRST current driver is before version 15.1.0.1002 and after 15.5.2.1053, you should be fine.

HP Recommended

Paul

THANK YOU so much for your suggestion.

I was just about to try it, when I noticed that there was a new INTEL RST driver update in my HP Support Assistant page ( the morning after I posted my problem!!)  Coincidence OR one of the Gods at HP Support actually looks at this forum and responds?  Who knows.

 

Anyways I downloaded this new driver, and voila, I was able then to install the Windows 1903 update.

 

THANK YOU Paul and thank you HP Support .  Much appreciated

HP Recommended

You're very welcome.

 

Glad that you were able to get W10 v1903 installed.

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