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HP Recommended
Microsoft Windows 11

In my laptop keyboard mute button light is not working even when its on mute, please solve this

1 REPLY 1
HP Recommended

@Goku13,

 

Welcome to our HP Community forum!

 

Thank you for your question about the mute button light on your HP laptop.

 

If your system successfully mutes/unmutes audio when pressing the mute key, but the indicator light on the key itself no longer works, then the issue is likely due to a hardware fault in the keyboard's LED.

 

Key Facts:

 

  • The mute key LED is directly tied to system audio state.

  • There is no setting in Windows, BIOS, or HP software to turn the light on or off manually.

  • If the mute function works but the light doesn’t, the LED is probably defective.


What You Can Do:

 

If the light is important to you, the only real fix would be a keyboard replacement. You can:

 

  • Check if your laptop is still under warranty at HP Warranty Check.

  • If out of warranty, a qualified local technician or authorized HP service center can replace the keyboard (depending on model and part availability).

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.