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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
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- Desktop Hardware and Upgrade Questions
- In my keyboard mute button light is not working

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06-17-2025 09:42 AM
Welcome to our HP Community forum!
Thank you for your question about the mute button light on your HP laptop.
If your system successfully mutes/unmutes audio when pressing the mute key, but the indicator light on the key itself no longer works, then the issue is likely due to a hardware fault in the keyboard's LED.
Key Facts:
The mute key LED is directly tied to system audio state.
There is no setting in Windows, BIOS, or HP software to turn the light on or off manually.
If the mute function works but the light doesn’t, the LED is probably defective.
What You Can Do:
If the light is important to you, the only real fix would be a keyboard replacement. You can:
Check if your laptop is still under warranty at HP Warranty Check.
If out of warranty, a qualified local technician or authorized HP service center can replace the keyboard (depending on model and part availability).
Kind Regards,
NonSequitur777