• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

I currently own a HP ENVY All-in-One 34-c1070xtBundle PC. I comes with 8gb pci5-4800B-SCO x2 for a total of 16gb.  I want to upgrade and purchase 16gb memory x2 for a total of 32gb.  I cannot for the life of me find compatible memory. I get an error message about incompatible memory at start up and then it shuts down. HP tech support sucks and they cannot tell me!!!! Crazy.  Please help!!! 

IMG_9857.jpeg

1 REPLY 1
HP Recommended

@Striker081,

 

Welcome to our HP Community forum!

 

Here you go: Crucial 32GB Kit (16GBx2) DDR5-4800 SODIMM | CT2K16G48C40S5 | Crucial.com.

 

You can purchase this Crucial 2x16GB RAM kit (p/n: CT2K16G48C40S5) via Amazon: Crucial 32GB DDR5 RAM Kit (2x16GB), 4800MHz CL40 Laptop Memory - Compatible with Intel 12th Gen and ....

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.