-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Inquiry About RAM Upgrade for My HP All-In-One

Create an account on the HP Community to personalize your profile and ask a question
03-23-2025 09:33 AM
Hello HP Community,
I hope you're doing well. I am seeking guidance regarding the possibility of upgrading the RAM on my HP All-In-One system. Currently, my system is equipped with 8GB 2400 SODIMM Samsung RAM. I have noticed that the system consistently uses nearly 80% of the available RAM, which impacts its performance during multitasking or running memory-intensive applications.
Could you please confirm whether my system's RAM can be upgraded? If possible, I would also greatly appreciate recommendations for compatible RAM options to improve performance.
Thank you for your help and advice!
Best regards, Sandhya
Solved! Go to Solution.
Accepted Solutions
03-23-2025 12:19 PM
Hi, Sandhya:
I'm doing fine, and I hope you are too.
Your PC has two memory slots and can support up to 2 x 16 GB of memory.
If you want to add an 8 GB memory chip in the available slot, this one should work along with the Samsung memory.
If you want to max out the memory, you can buy two of these:
Unfortunately, I can't find a service manual or video for your specific model series PC.
This video seems to be similar to the design of your PC, so hopefully, it will be of help.
Removing & replacing parts for HP 22, 24 and 27 AiO | HP Computer Service
03-23-2025 12:19 PM
Hi, Sandhya:
I'm doing fine, and I hope you are too.
Your PC has two memory slots and can support up to 2 x 16 GB of memory.
If you want to add an 8 GB memory chip in the available slot, this one should work along with the Samsung memory.
If you want to max out the memory, you can buy two of these:
Unfortunately, I can't find a service manual or video for your specific model series PC.
This video seems to be similar to the design of your PC, so hopefully, it will be of help.
Removing & replacing parts for HP 22, 24 and 27 AiO | HP Computer Service
03-23-2025 02:01 PM
First, a big thanks to Paul Tikkanen for their guidance so far—it's been incredibly helpful! I’m planning to upgrade my RAM and wanted to check: can I simply swap out the old modules, or are there any steps I need to follow before removing them to ensure a smooth upgrade process? Thanks in advance for any tips!
03-24-2025 02:02 AM
Hi Paul,
I hope you're doing well!
I wanted to thank you for recommending the Crucial 16×2 GB RAM sticks—it’s been really helpful as I plan my upgrade. However, I have a quick question about the speed specifications. My system currently has RAM running at 2400 MT/s, and I’m not sure whether I should stick with the same speed or consider going for a higher one.
Looking forward to your advice. Thanks in advance!
Best regards, Sandhya