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‎02-06-2018 09:29 AM

HP Recommended
Product: pavilon 550-150qe
Operating System: Microsoft Windows 10 (64-bit)

Downloaded the driver from the HP website for my unit's serial number but the instal failed.  Gave error code 1722.  Of course, since I am suspecting that this (among other things) could be effecting my Windows updates to 1709 version.  

4 people had the same question
3 REPLIES 3

‎02-06-2018 01:06 PM

HP Recommended

@ChrisKim1,

What was the HP website driver you were attempting to download? 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎02-09-2018 09:39 AM

HP Recommended

Thank you for you're reply.  Was hoping to provide you with a screenshot from the HP webpage as am not sure what more information is required, but the system won't allow for it.  I did a copy and paste and hopefully this information is correct and complete:

6.6.0.0 Rev.B 38.8 MB Feb 1, 2018

sp85209.exe

(38.8 MB)

 

I see that there are a number of previous revisions and I am certain that I did not download them, will that have any bearing here?

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‎02-09-2018 10:31 AM

HP Recommended

Finllay found it.

HP PC Hardware Diagnotics.  You need the workaround because of limited MBR partitions.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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