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JKarak
Level 2
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Message 1 of 2
181
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Installation video or instructions

HP Recommended
Envy All In One
Microsoft Windows 10 (64-bit)

Hello

I have a 2019 Envy All In One with 16G RAM. I would like to upgrade it to 32G which i believe is the maximum. I have found the right RAM part on Crucial. I am looking for any installation videos or manuals. I searched online and couldn't find one that was specific to my computer. I did find some for older All In One models . Is anyone aware of a video or instruction manual and can provide a link? Thanks in advance!

Jack 

1 REPLY 1
Prométhée
Level 16
9,666 9,524 977 3,403
Message 2 of 2
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HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box


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