cancel
Showing results for 
Search instead for 
Did you mean: 
MrsLaurelle1
New member
1 0 0 0
Message 1 of 2
186
Flag Post

Installing memory

HP Recommended
HP All in one PC
Microsoft Windows 10 (64-bit)

We need to install more memory and believe it’s a DDR3 ram (4gb) can any DDR3 ram be installed into our HP?

1 REPLY 1
itsmyname
Level 8
2,002 1,989 75 210
Message 2 of 2
Flag Post
HP Recommended

@MrsLaurelle1 -- download, install, and run the free SPECCY software.

 

Expand its "RAM" branch, and expand the section for one of the sticks of RAM.

 

You should see the current type of RAM (DDR? DDR2? DDR3? DDR4?) and the "speed" of the RAM, and the capacity of the stick, and the number of "empty" RAM sockets.

 

You need to purchase the same type, and to select RAM that is NOT SLOWER than the current RAM.

 

Depending on the number of sockets, you could add identical capacity and identical speed RAM into a vacant slot, or if there is only one socket, you will have to replace the current RAM by a larger-capacity stick of RAM.

 

Note proper electrostatic procedures for a desktop computer:

* shutdown Windows

* disconnect the power cord

* press the ON/OFF button to drain any "residual" electricity

* remove a side-panel

* touch the case, to "ground" your body 

* change the RAM

* reassemble & reconnect

 

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation