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‎04-11-2025 11:14 PM

HP Recommended
Product: HP ProDesk 600 G1 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

After performing a BIOS reset and installing a brand-new BIOS downloaded from the HP Software and Driver website (using my PC's serial number and the corresponding .bin file), I installed it via FreeDOS.

 

After the installation was successful, I checked the system information in the BIOS and noticed that my integrated MAC address is missing. It now shows as FFFFFFFFFFFF, which is the reason my Ethernet adapter is not working.

 

Can you please assist me in restoring the MAC address or provide a solution to resolve this issue? I am unable to get the Ethernet connection working due to this problem.

 

Model - HP ProDesk 600 G1 Small Form Factor PC

Bios Version & Date - L01 v02.71 / 05-09-2017

OS - Win 10 64 Bit

 

Intel(R) Ethernet Connection I217-LM - FF:FF:FF:FF:FF:FF

 

Port Configuration Information in BIOS:

 

UEFI Driver: Intel(R) PRO/1000 5.5.19 PCI-E

Adapter PBA: FFFFFF-OFF

Chip Type: Intel PCH LPT

PCI Device ID: 153A

PCI Address: 00:19:00

Link Status: Disconnected

MAC Address: FF:FF:FF:FF:FF:FF

 

Thank you for your assistance!

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