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‎07-06-2020 06:59 AM

HP Recommended
Product: HP 550-222UR
Operating System: Microsoft Windows 10 (64-bit)

Hello! I Sorry for my English, comrades 🙂

I have a problem. I think, Integrated video in AMD-A10-7800 used 2,1 Gb RAM (I have 2x2Gb=4Gb RAM). In UEFI/BIOS I disable integratrated video. But system say, what I haave only 1,9 Gb RAM (2,1 reserved).

How I can use all RAM? In 1,9 Gb system work veryyyyyyyyyy slowly... Thanks for answers! 🙂1.jpg

 

2 REPLIES 2

‎07-06-2020 04:49 PM

HP Recommended

@defensor_fidei 

 

That is a known issue which is related to AMD processors. Please check the following article:.

 

          https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.

 

          https://www.microsoft.com/playready/overview/


Regards.

BH
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‎07-06-2020 06:21 PM

HP Recommended

Also, how disable microsoft playready?

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