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HP Recommended
HP Touch Smart 300 desktop PC
Microsoft Windows 10 (64-bit)

Where could I source an internal CD/DVD player/writer for this model please?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@scarebear5

 

There are many models/products of HP TouchSmart 300 . The following models/products has internal Optical Disc rive (ODD aka CD/DVD drive)

 

    https://support.hp.com/au-en/document/c02056463

    https://support.hp.com/us-en/product/hp-touchsmart-300-1000-desktop-pc-series/4002827/model/4007374/...

 

From there, I believe you may be able to add an ODD to your machine and you can find part number on the following link

 

           http://partsurfer.hp.com/Search.aspx?searchText=NY536AA

 

That part is not available at HP Partstore, please try

 

    https://www.amazon.com/513197-004-DVD-SMD-SATA-optical-drive/dp/B008H67Z70

 

Regards.

BH
***
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View solution in original post

2 REPLIES 2
HP Recommended

Since it is an "All-In-One", it's not as easy as it would be with a true "desktop" computer, to swap-out the failed device.

 

Start at: HP Customer Support - Software and Driver Downloads

Enter your model-number and do a search.

Select the page that has the "downloads" for your model.

Click on the link to "manuals".

Click on the "Service Manual".

Skim through the manual to find the HP Part-Number for the device.

Access:  http://PartSurfer.HP.com  & enter the part-number & do a search, to see if HP has inventory & pricing info.

 

Or, with the part-number, do a search on eBay.

 

HP Recommended

@scarebear5

 

There are many models/products of HP TouchSmart 300 . The following models/products has internal Optical Disc rive (ODD aka CD/DVD drive)

 

    https://support.hp.com/au-en/document/c02056463

    https://support.hp.com/us-en/product/hp-touchsmart-300-1000-desktop-pc-series/4002827/model/4007374/...

 

From there, I believe you may be able to add an ODD to your machine and you can find part number on the following link

 

           http://partsurfer.hp.com/Search.aspx?searchText=NY536AA

 

That part is not available at HP Partstore, please try

 

    https://www.amazon.com/513197-004-DVD-SMD-SATA-optical-drive/dp/B008H67Z70

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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