Is Samsung SSD 850 EVO SATA M.2 500GB compatible with 570-p017c Motherboard?

[Kadaner]

Should Samsung SSD 850 EVO SATA M.2 500GB work with 570-p017c motherboard (Lubin)?

The mothertboard has M.2 SSD socket, but I cannot make SSD visible in BIOS. I followed instructioons at https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/How-to-install-SSD-in-HP-Pavili..., but it did not work.

[Grzwacz]

Hi

M.2 slots are tricky.

The link you provided involves an M.2 PCIE 3x4 NVME drive. You have installed a SATA M.2 drive.

Look at the M.2 slot on the motherboard. The M.2 slot is SATA only if the notch is on the left side of the slot when viewing from the direction the M.2 drive installs in the slot. You will not be able it insert an NVME drive in this type slot.

If the notch is located on the right side of the M.2 slot then the slot can support either a SATA M.2 drive or an NVME M.2 drive.

But the UEFI BIOS has to provide support to use either a SATA M.2 drive or an NVME M.2 drive.

You are installing a SATA type drive in the slot so this suggests the notch is on the right side because the person in your link successfully installed a PCIe 3x4 drive in his Lubin motherboard.

I am sure HP provides a setting in the BIOS to enable the M.2 drive but it may be limited to an NVME type M.2 drive. You usually have to disable the first SATA port (SATA0 or SATA1) in the BIOS to enable the SATA device installed in an M.2 slot. This means you cannot have a SATA drive installed on SATA0 or SATA1 when using a SATA M.2 device. HP motherboards usually designate SATA0 as the first SATA port.

Someone familiar with the BIOS on this motherboard should have the answer on support for both SATA and NVME.

Tom

[Kadaner]

Dear Professor,

Thank you so much for your comprehensive reply. I completely agree with you that "Someone familiar with the BIOS on this motherboard should have the answer on support for both SATA and NVME." I think it should be someone from HP. Moreover, I think HP should have published this information in the form of MB specification, along with proper step by step instructions on how to install M.2 SSD drive.

Sincerely,
Michael

[Grzwacz]

Hi Kadaner

You are welcome.

Maybe this thread will enhance communication .

There is no official HP presence in this forum. But you never know??

Tom

[Kadaner · Accepted solution]

TL;DR: Lubin motherboard supports only NVMe (PCIe) M.2 drives; it does not support SATA M.2 drives.

I solved my problem. Apparently, Lubin motherboard does not support M.2 SATA drives. At all! This is in spite of HP support assured me twice that it should.

I purchased NVMe (PCIe) drive, installed it in the machine, and it "just worked." No hassle. BIOS detected it. Windows 10 could see it.

Negative 10 points to HP support.

[SymfonyNick]

I was advised (0n HP Chat) that the existing 256 GB PCIe NVMe TLC M.2 Solid State (Windows (C) drive on my two month old HP Pavilion Desktop - 570-p088na Desktop PC (with Lubin motherboard) could not be replaced with a higher capacity (e.g. 512GB or 1TB) drive.

Could you please confirm that this advice was correct?

[Kadaner]

Sorry, SymfonyNick, not me. My Pavilion died several weeks after I solved that SSD issue. I returned whatever left and hope to never see either HP products or HP support in my life, ever.

[SymfonyNick]

Thanks Kadaner,

Funnily enough, the PC I currently have is a replacement (at my own cost) for a HP Envy Desktop which died literally a few days after its 12 month anniversary, so longevity is obviously not one a HP's strong points.

Unfortunately, I needed it urgently and it was the only brand they had with the spec that I required.