• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-11-2020 02:30 PM

HP Recommended
Product: HP Envy x360 15t-cn100
Operating System: Microsoft Windows 10 (64-bit)

The documentation I find on this site gives no clear indication and when I open up the bottom cover I can't even locate the SSD. It would be extremely easy to replace, but I'm not sure if HP decided to not allow you to do so on my model for whatever reason. I can't even find documention specifically for my model with a search. I just get a generic manual which seems silly. The documentation I find says to remove top cover but that isn't possible on my model. You just remove the bottom.

1 REPLY 1

‎05-11-2020 05:12 PM

HP Recommended

@Anonymous_perso 

 

It is a CTO machine. You can use manuals for 15t-cn100 or 15-cn1000 machines

 

         https://support.hp.com/au-en/product/hp-envy-15-cn0000-x360-convertible-pc/20270292/manuals

 

The main manual is the Maintenance and Service Guide, which is

 

          http://h10032.www1.hp.com/ctg/Manual/c06606758.pdf

 

>>>> It would be extremely easy to replace

No, that is NOT our dream, page 31 shows you steps you need to do to replace M.2 SSD.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.