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‎05-17-2019 05:34 AM - last edited on ‎05-17-2019 08:33 AM by Retired

HP Recommended
Product: HP Pavilion 570 pOxx
Operating System: Microsoft Windows 10 (64-bit)

Product No 2CC72AA#ABG -   Serial No [edited] - Motherboard HP82FE  -  BIOS - AMI F20   30/10/2017

- CPU AMD A8 9600

Can I upgrade to Ryzen 3 2200G CPU or do I need a bios update

Tried to install but PC will not boot.Refitted old CPU PC booted ok 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2019 02:50 PM - edited ‎05-17-2019 02:57 PM

HP Recommended

Here is the support page for that PC. 

https://support.hp.com/us-en/product/hp-pavilion-570-p000-desktop-pc-series/13823514/model/21388186/...

The compatible CPU's are listed as:

AMD A12-9800 (Bristol Ridge) 3.8 GHz Quad Core
65 W
Radeon R7
AMD A10-9700 (Bristol Ridge) 3.5 GHz Quad Core
65 W (cTDP – 45 W)
Radeon R7
AMD A8-9600 (Bristol Ridge) 3.1 GHz Quad Core
65 W (cTDP – 45 W)
Radeon R7
 
  

 

No Ryzen CPU's are approved.  I would not expect a BIOS update will be issed to allow, either.

Interesting that an Asus retail motherboard, PRIME X370-PRO ATX AM4 does support both type CPU's


I'm not an HP employee.
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1 REPLY 1

‎05-17-2019 02:50 PM - edited ‎05-17-2019 02:57 PM

HP Recommended

Here is the support page for that PC. 

https://support.hp.com/us-en/product/hp-pavilion-570-p000-desktop-pc-series/13823514/model/21388186/...

The compatible CPU's are listed as:

AMD A12-9800 (Bristol Ridge) 3.8 GHz Quad Core
65 W
Radeon R7
AMD A10-9700 (Bristol Ridge) 3.5 GHz Quad Core
65 W (cTDP – 45 W)
Radeon R7
AMD A8-9600 (Bristol Ridge) 3.1 GHz Quad Core
65 W (cTDP – 45 W)
Radeon R7
 
  

 

No Ryzen CPU's are approved.  I would not expect a BIOS update will be issed to allow, either.

Interesting that an Asus retail motherboard, PRIME X370-PRO ATX AM4 does support both type CPU's


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
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