Is the failure ID the error code

[Anjlinah]

[Also the computer runs good ('TOCA MADERA NOTHING CHANGES) at startup it's a blue and white print dos screen square that is prompted to click enter (enter clicked) next screen black with white letter prompts to click F1 and this is how I get the computer started up on the sign in page.] 

Is the  failure id- ( 18 digits )the fail code?

[Paul_Tikkanen · Accepted solution]

Normally the failure ID code is 24 characters broken down into 4 groups of 6.

If you have a 24-character failure ID code, enter the required information at the link below and it should provide a report of the problem and the most likely way to fix it.

HP Customer Support - Service Center

[Anjlinah]

Oh yes it's 4 sections of six 6 digits 

[Anjlinah]

Ok thank you

[Paul_Tikkanen]

You're very welcome.