Is there a XMP setting or hidden Advanced tab in the BIOS?

[Unknown_User012]

Hello all,
Recently a friend purchased this laptop for me (Pavilion Gaming - 15-ec1008na) and it came with x2 4GB of DDR4 3200MHz RAM (8GB in total running at 3200MHz). I was planning to use it at Uni this year and may game on it whilst there during breaks, so I decided to upgrade the RAM size for future proofing as laptops with 16GB RAM cost way too much atm.

So I checked with Crucial's recommendations for RAM upgrades and I swap out the current RAM kit for a Crucial Ballistix 16GB DDR4 3200MHz RAM kit (x2 8GB sticks). However once installed the RAM is only running at 2667MHz and as I thought, when putting the old RAM kit back in, it is also now 2667MHz default and I cannot change the speed in the BIOS as there is no "XMP" option or even a "Advanced" settings tab in the BIOS. I have already tried Ryzen Master and this is not compatible with my APU so I cannot clock the RAM there either. As a note I am running BIOS version F20, I have not been able to find an update for it.

Does anyone know a way of enabling XMP in the BIOS or showing the Advanced Tab in the BIOS? Or if there is a way of clocking the RAM via software up to 3200MHz? Or is this something I should talk to HP support about?

Any input is appreciated, thank you.

Laptop Specs:
APU - Ryzen 4600H 6c/12t

RAM - Crucial Ballistix 16GB DDR4 3200MHz (stuck running at 2667MHz)

Storage - 256GB NVME SSD & 500GB SSD

GPU - Radeon Graphics &  GTX 1650Ti

BIOS Version - F20

[itsmyname]

@Unknown_User012  -- when putting the old RAM kit back in, it is also now 2667MHz default 

Download, install, and run the free SPECCY software. 

Expand its "RAM" section, and expand the section for one stick of RAM, to see output like:

It shows the various "speeds" for the stick of RAM. Repeat for the brand-new RAM.