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SnowyAstor
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Message 1 of 2
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Flag Post

Issues with newly installed RAMs

‎01-10-2021 01:20 PM

HP Recommended
Product: OMEN PC 870-110SE
Operating System: Microsoft Windows 10 (64-bit)

I recently bought several RAM sticks and tried to upgrade total memory of my PC to 96GB. I have a Win 10 Pro, and according to Microsoft, there is no OS limit for such RAM upgrading. 

 

I bought 4 Tridentz NEO G.Skill, each has 32 GBs.

 

Everything went well for the first two sticks, and I was able to upgrade the RAM up-to 64 GBs with no issue. However, when I added the other two, and got the total memory to 96 GBs, my PC won't boost. After I hitting the power button, the motherboard gives 3 long - 2 short beets repeatedly. I have checked a few sites, and could not find a clear clue on what cause the issue. The motherboard of my PC is IMP17-TP. 

 

After taking out 1 RAM stick, the PC boosted as normal. I tried different combination of RAM sockets, and it seems the PC won't boost only when 4 RAM sticks are installed. Yet, after the system boost with only 3 RAM sticks, the system tells me 96 GBs installed while only 64 GBs usable. 

 

SnowyAstor_0-1610309864649.png

 

Now I got totally lost. 

 

Could somebody kindly tells me what caused this problem and how am I suppose to do to fix it? Thanks!

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wb2001
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Message 2 of 2
Flag Post

‎01-10-2021 02:10 PM - edited ‎01-10-2021 02:10 PM

HP Recommended

@SnowyAstor 

HP specifications are not Microsoft's.

 
  • Memory slots: 4 DDR4 DIMMs
  • Maximum memory:
    • 64 GB (4x16 GB) (64-bit OS)
This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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