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HP Recommended
NV795 Desk Top
Microsoft Windows 11

I reviewed the video on how to remove the access panel

As others have noted I found the access panel incredibly difficult to slide.

I have 2 of these computers and they both have the same issue.

It appears the internal latches are bent during assembly ( Someone had a bad day / or just a bad process)

Solution:  Move the black switch into open position and ensure it stays there, has a tendancy to slide back to close.

Use a flat blade 8-10 inch screw driver and insert it at either corner of the access panel a the same level of the release switch.

Twist gently alternating between the left side and right. The panel will slide reluctanly, but it will slide. When you reach bewteen a 1/4 and 1/2 inch it will release   Note the latches  you may wish to straighten them out prior to reassembly to avoid this needless problem.  Poor Design !!

1 REPLY 1
HP Recommended

@mikenlynch , welcome to the Community.

 

Thank you for the information!  I am certain it will help the members who may have the same problem.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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