Keyboard Mouse not Working

[Tunny123]

I've a HP Keyboard and Mouse that have stopped working.

I bought it from amazon in August, so I'm still within the guarantee period.

I cannot access HP support as it's saying the serial number is invalid.

How can I get the item repaired or replaced?

[Alden4]

Hi @Tunny123,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support