Keyboard SK2063 keypad not on

[Rawsocket]

New machine. No error messages. I simply cannot figure out how to activate the keypad. None of those keys work.

[Rawsocket]

Come on people. Someone knows. This is a spanish keyboard. From what I can tell there is no numeric keypad on-off key.

Is it supposed to be always on, because if it is I have a bad KB...

[MKazi · Accepted solution]

@ Rawsocket

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have a new HP all-in-one PC and need help to activate the Keyboard SK2063. I'll surely help you with this.

To provide an accurate resolution, I need a few more details: 

• The exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
• Did you receive a wireless receiver with the keyboard?

Meanwhile, I recommend you to perform the steps as described in detail from this link to fix wireless keyboard issue. 

I hope this information helps. Let me know. Cheers! 🙂

[Rawsocket]

Thank you!!!! Did as you suggested. When i unchecked the box for using arrows to control mouse, the numpad works. Thanks again.

[MKazi]

@Rawsocket

You're welcome. 🙂

I'm glad to know that the steps helped and the issue is fixed. Happy computing! 🙂