Keyboard & mouse combo warranty claim

[Dhruv60]

I bought a keyboard and mouse combo named - HP KM180 Keyboard & Mouse Wired USB Desktop Keyboard. 

Now I'm facing issues like keyboard's multiple keys are not working and mouse is also flickering even when It is placed still. And I want to clam I warranty as I bought it on 08,09,2024 and today is 24,05,2025 and it has a 1 year warranty.

But I tried on hp officially warranty site , I put serial no. It shows In valid serial no. And confirm that it is correct but it shows invalid I tried helpline no. Of HP but I can't get to talk to a live agent and I now I'm totally stuck with this.

Please help me and guide me how I can claim my warranty for my product.

[zoey7886]

@Dhruv60, Welcome to the HP Support Community! We're thrilled to have you here! 

Thanks for posting your query! We're here to help you navigate the warranty dispute process. 

To get started, please check out this handy guide: https://support.hp.com/hk-en/document/ish_2534210-1364541-16  It's packed with steps to help you raise a warranty dispute. 

While you're at it, you could also check your warranty status here: https://support.hp.com/in-en/check-warranty 

We hope this helps you get back on track! 

Take care, and have an amazing day! 

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