Keyboard buttons not working!

[Fun8K]

When I first bought this laptop, it had no problems at all, but suddenly when I downloaded games and started playing, the buttons 'r' and 'x' stopped working from time to time, and sometimes they stop working for days, then work again and if I play a game, they stop working, specially games that 'wasd' buttons to move, eventually, the 'r' still works and stops till this days, but the 'x' has completely stopped working.
I noticed a lot of people had this problem specially on HP Omen laptops with RTX Graphics cards. 
please help me fix this problem, its super annoying. 

[itsmyname]

@Fun8K --  I noticed a lot of people had this problem specially on HP Omen laptops with RTX Graphics cards. 

A lot of people?  Hmm.

Maybe, the "cause" is that this laptop is heavily-used by "gamers", who tend to excitedly "bash" that key on the keyboard.

Do you have, or can you borrow, an external keyboard, and connect it to a USB port on your laptop, and use the keys on that keyboard? Such an external keyboard can be placed quite "ergonomically", to avoid strain and "repetitive stress injury" on your hands/wrists.

If you purchased the laptop within the last 12 months, you could contact HP Support, and open a claim against the HP Warranty, to get the laptop's keyboard replaced -- nobody "repairs" a keyboard -- at HP's expense.

[Fun8K]

I saw a lot of people on reddit and other people wondering on hp support before, they have exactly the same problem but normally the 'r' button not 'x'. 
It's not "bashing" because I rarely use the 'x' button, and the problem is the warranty has expired, so I can't fix it using that, plus I bought from another country, I currently live in Turkey, do you know how much it would normally cost to fix a keyboard button? 
and do you pay more if it's not bought from the same country or if that may cause any type of problems? 

[itsmyname · Accepted solution]

@Fun8K -- It's not "bashing" because I rarely use the 'x' button,

The way that the keyboard's electronics/mechanics are designed, when one key "fails", it is usually the case that the failure also affects adjacent keys. Last week, I replaced a laptop's keyboard, because "e" and "d" and "c" all failed.

the problem is the warranty has expired, so I can't fix it using that

Even if the warranty was still active, you would have to pay to ship the keyboard to the nearest HP Service Centre. 

Instead, spend that money to purchase a replacement keyboard.

plus I bought from another country, I currently live in Turkey,

do you know how much it would normally cost to fix a keyboard button? 

The last time I visited Turkey, one US Dollar exchanged for one new Turkish lira.

Today, I understand that $0.30 US will purchase one new Turkish lira.

But, that exchange-rate does not matter, if the computer technician is paid using Turkish lira.

Where I live, I have a choice of paying a computer technician $50 to $60 for one hour of work, with no guarantee of success, or spending $30 to $50 to purchase a replacement keyboard.

For this difference in costs, there are no computer technicians who know how to repair a keyboard.

Also, HP does not sell individual parts to repair a keyboard.

The lack of parts implies that a technician would need to buy a new keyboard, to extract the component(s) that are needed to repair the original keyboard.

do you pay more if it's not bought from the same country or if that may cause any type of problems? 

Any USB keyboard will work correctly with any computer. 

So, just purchase a new keyboard -- hopefully one with labels on each key that are familiar to you,

   e.g., "i" & "î" & "ì"

[Fun8K]

Thanks man, you've been really helpful ❤️