• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ENVY Desktop - 700-414
Microsoft Windows 10 (64-bit)

I have an HP Envy 700-414 desktop computer, with an HP keyboard #7CH9501VSR.  I've lost the USB bongle to it and wonder if there's a way to use keyboard without the USB, or can I purchase another USB that will pair with my desktop computer?  It came with a mouse, and I have the USB for the mouse; thought they were one in the same, but keyboard won't work, so I believe I've lost the USB for the keyboard, as mouse still works.  Have tried pressing blue connect dot but nothing happens.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.