turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- >
- Desktops
- >
- Desktop Hardware and Upgrade Questions
- >
- Keyboard not working
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Keyboard not working
07-20-2021 04:23 PM

Product: HP Pavilion 13-r010dx x2 Detachable PC
The keyboard to my laptop is not recognizing the monitor when I attach the screen. Unable to input password to login and the cursor no longer appears when using the touchpad. I tried using an external mouse and nothing happened when I plugged in the usb. It’s like the keyboard is dead for a lack of a better description.
Category:
2 REPLIES 2

Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation