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Garlicky
Level 1
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Message 1 of 4
295
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LOUD Power Supply on HP Pavilion Gaming PC

HP Recommended
HP Pavilion Gaming Desktop 690-0067c
Microsoft Windows 10 (64-bit)

I bought this pc in 2018. I've had it for a little over 2 years. Recently, the Power Supply has gotten so loud. I've tried upgrading this pc buy changing out stuff but nothing is compatible. How can I buy a replacement power supply? HP really screwed me over on this one (no offense). 

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,824 1,963 2,169
Message 2 of 4
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HP Recommended

@Garlicky

 

I reviewed your post and I understand that you are looking for a replacement power supply for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact the support team and they will assist you in ordering the part.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Garlicky
Author
Level 1
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Message 3 of 4
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Yeah, I'm not paying 248 dollars on a power supply that you guys made faulty. If there was one that actually went for a good price I'd buy it. You guys are really exploiting customers by making stuff wear out quickly and listing extremely overpriced replacements. Sorry for being rude, but I'm just being straight up honest right here.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,824 1,963 2,169
Message 4 of 4
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HP Recommended

@Garlicky

 

I recommend you contact support and they will assist you with the best possible solution.

 

Thanks!

The_Fossette
I am an HP Employee

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