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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Laptop acting STRANGE.

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08-13-2020 02:44 PM
I believe this is a hardware issue.
I was watching Netflix earlier and green blocks appeared all over the screen. The laptop began making a very loud disturbing sound not to dissimilar to a dial up type sound from back in the day. It then turned itself off.
it happened a couple more times so I left it for a while. I then ran lots of hardware diagnostic tests all was fine. I updated windows and I ran an antivirus scan. All fine.
The laptop seemed Normal again and I picked up the laptop and the screen flashes pure black. I put it down and picked it up and the same again. Then I put pressure on the place where my fingers would go when I’m picking it up and it was making the screen turn black and then it switched off after a couple of times
pushing not too hard in this place. So I feel like the pressure on the motherboard is is making it go funny, something must be wrong in there but the diagnoses is all passing.
please help!
08-13-2020 02:51 PM
It’s now stopped doing this but here’s a video of what was going on: https://youtu.be/T42qCblsBsU
considering I’ve had two issues in a day, although it’s stopped I suspect it isn’t the end!