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HP Recommended
HP Pavilion laptop 14-ce0xxx
Microsoft Windows 10 (64-bit)

I believe this is a hardware issue.

I was watching Netflix earlier and green blocks appeared all over the screen. The laptop began making a very loud disturbing sound not to dissimilar to a dial up type sound from back in the day. It then turned itself off.

it happened a couple more times so I left it for a while. I then ran lots of hardware diagnostic tests all was fine. I updated windows and I ran an antivirus scan. All fine. 
The laptop seemed Normal again and I picked up the laptop and the screen flashes pure black. I put it down and picked it up and the same again. Then I put pressure on the place where my fingers would go when I’m picking it up and it was making the screen turn black and then it switched off after a couple of times

pushing not too hard in this place. So I feel like the pressure on the motherboard is is making it go funny, something must be wrong in there but the diagnoses is all passing.

 

please help! 

E0A7D475-D6BD-4CF4-AABF-9B80A521E6B4.jpeg

1 REPLY 1
HP Recommended

It’s now stopped doing this but here’s a video of what was going on: https://youtu.be/T42qCblsBsU

considering I’ve had two issues in a day, although it’s stopped I suspect it isn’t the end! 

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