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- Laptop screen is coming off From the frame

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05-11-2024 02:03 AM - edited 05-11-2024 02:12 AM
I bought our HP Pavilion computer a month and now laptop are having the problem. The laptop screen is coming off of the frame on the bottom left side (bottom right side when facing the laptop). Our computers have been handled with care. Because of this issue, we cannot fold either laptop.
05-13-2024 10:52 AM
Hi @Samiksha_s,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator
05-13-2024 10:34 PM
I just sent it message to you please acknowledge me about further process
It being now 4 days not getting any response from service head
I am stuck for this issue I can't fold my laptop it will get damage if not getting solve this problem as soon as possible