• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-13-2020 07:56 PM

HP Recommended
Product: HP Pavilion All-in-One 27-r0xx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

just did AMD radeon update as have been pestered by their posts to do so for a month. Seems to be seriously overworking CPU as the fan is roaring!  Feel I immediately regret it as PC now working very hard continuously.  I've only heard the fan carry on like this on very hot days and not continuously as it is now! 

I did restart which dropped fan back about 25% but still well up on fan noise I'm used to.

 

Just as I am typing it has been down (but above normal) for the past 15 minutes and has just now jumped up a percentage but not quite to the initial alarming noise.

 

Any solutions?  Do we really need AMD Radeon or can we uninstall to get something else? I am not a Gamer and periodically looking at this software since I bought this PC it is vague to me why I need this!

 

Cheers

KJG

5 REPLIES 5

‎01-13-2020 08:19 PM

HP Recommended

@jim9358,

Please specify exact model number of computer.

AMD Radeon is a graphic card?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎01-13-2020 08:23 PM

HP Recommended

 

I have HP Pavilion All-in-One 27-r0xx … just over a year old.  Best MS OS desktop I've ever had! 

Was this reply helpful? Yes No

‎01-13-2020 08:26 PM

HP Recommended

@jim9358,

What is the exact model number or product number.   27-r0xx   what is the xx?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎01-13-2020 08:34 PM

HP Recommended

That is product name:  Have no idea what the "xx" is.  Perhaps coding for New Zealand cf Australia or USA ?

 

The product number is: 2NK94AA#ABG 

 

(NB Thanks so much for your interest:  I've got to head out!  … excuse non-reply until this evening … NZ-time!)

Was this reply helpful? Yes No

‎01-13-2020 09:03 PM

HP Recommended

@jim9358,

What you have is an HP PAVILION ALL-IN-ONE - 27-R076A, product number 2NK94AA

It has an Intel Core i7-7700T processor, and according to HP, an AMD 530 built-in chip on the CPU.

I suggest you email MSI and ask if their product would help.

Online Customer Service at https://www.msi.com/about/contact-us

MSI Afterburner might be of assistance, but you will need to monitor the thermals.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.