• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming Desktop 690-0000nj

I ran a self test  using HP PC Hardware Diagnostic Windows  tool 2.5.1.0

over my  hdd disk drive (the windows 11 OS installation is on another disk).

And i got the following result:

Long Drive Self-Test
Test Version:
1.2.1
Test ID:
50d4829e-e790-45af-a721-c944b7126928
Instance:
1: ST2000DM008-2FR102
Start Time:
23/04/2024 13:05
Execution Duration:
03:43:51.8997608
Result:
FAILED
Error Code:
1
Fail ID:
9CWEWF-000C3J-GXGKHG-618P13

 

How can i fix it?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.