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HP Recommended
HP ENVY Recline TouchSmart All in One - 27-k350xt CTO
Microsoft Windows 10 (64-bit)

Hello All,  I'm hoping someone here can help me since all other resources the company provides for this computer are completely useless.  There is not a single piece of information that I can find to figure out what the correct power ac adapter is that I need.  I moved recently and somehow in the move my AC Adapter has vanished.  I need to replace it but cannot find any information regarding what the replacement part would be for this and HPs Replacement Parts claims they cannot find my computer to even tell me what the part is.  All I can seem to find scouring the user guides, and limited product information on here is that it's power is 120W.  Searching online there are many options, none which seem to be 120W and most have K-codes that I do not know which would apply to the computer.  Yes, I'm aware it's an older computer, but it works just fine for what I need it to.  Any help is beyond greatly appreciated at this point.

 

Product information (I know all this isn't needed but I figured more information is better than less):

HP ENVY Recline 27-k350xt TouchSmart All-in-One CTO Desktop

Product number: J6S80AV

4th Generation Intel(R) Core(TM) i7-4785T processor quad-core [2.2GHz, 8MB Shared Cache]

16GB DDR3L-1600MHz SODIMM[2 DIMM]

1GB NVIDIA GeForce GT830A DDR3

2 TB 5400 RPM SATA Hard Drive

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link the parts list for your PC.

 

HP PartSurfer

 

It uses this power adapter/part number:

 

730982-001
A/C Adapter - FLORA, 120W EPS, 88% Eff, 19.5V, 3P/RC Slim

 

The power cord that goes from the wall socket to the adapter is sold separately.

 

213349-009
Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (North America)

 

What I suggest you do is to go on eBay, search by the power adapter part number and find a used but tested and working genuine HP power adapter.  Those normally come with the power cord as well.

 

730982-001 for sale | eBay

 

View solution in original post

2 REPLIES 2
HP Recommended

I should also add, when I use the HP PartSurfer, it lists everything as Sydney and Melbourne - the part I need is for a computer in the United States.

HP Recommended

Hi:

 

Below is the link the parts list for your PC.

 

HP PartSurfer

 

It uses this power adapter/part number:

 

730982-001
A/C Adapter - FLORA, 120W EPS, 88% Eff, 19.5V, 3P/RC Slim

 

The power cord that goes from the wall socket to the adapter is sold separately.

 

213349-009
Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (North America)

 

What I suggest you do is to go on eBay, search by the power adapter part number and find a used but tested and working genuine HP power adapter.  Those normally come with the power cord as well.

 

730982-001 for sale | eBay

 

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