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HP Recommended
Microsoft Windows 11

Lost the attachment for Model number KG-1450 on Keyboard and Model Number MG-1451 on Mouse

It came with the all in one desktop which is great and I love the fact that its a white keyboard but there has to be a way to get it to work again isnt there?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@wilcoxro 

 

The set does not support Link-5 dongle therefore you have to buy a new set. Each set works with its USB dongle using a code. 20 staff on a room use same code for dongles must be very fun.

 

Re-programing service (if available) new USB may cost more than buying a new set.

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@wilcoxro 

 

The set does not support Link-5 dongle therefore you have to buy a new set. Each set works with its USB dongle using a code. 20 staff on a room use same code for dongles must be very fun.

 

Re-programing service (if available) new USB may cost more than buying a new set.

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

yeah after doing extensive research I came to that sad reality, Its very unfortunate since I really do love the white keyboard and the mouse. Its such a waste for such a small little loss. I guess I was hoping that after so long there would have been a solution to this. Thank you so much for your help and your timely response.

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