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HP Recommended
Wireless Keyboard and Mouse

Hi, 

 

I have lost the usb reciever for my wireless keyboard and mouse. Can you please let me know how I can get another one. Details are: 

 

IC: 4491A-KB2060

FCC ID: H4IKB2060

CNC:09-8711

SCT: RCPHPSK10-0619

CM IT ID 2010DJ2610

 

Regards

 

Robert. 

1 REPLY 1
HP Recommended

@RobertPeth

 

Welcome to HP Support Forum. I don't think HP would make a special receiver for your keyboard, making a new set would be cheaper But you can buy the following product

 

              https://support.hp.com/au-en/document/c03128368

 

Sorry I can't find where they sell it, please try shops in your country.

 

Regards.

 

BH
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