Solved: Lost my USB receiver for my wireless HP keyboard and mouse. - HP Support Community

Lakin1 · ‎04-12-2023

I lost my USB receiver for my wireless HP keyboard and mouse that came with my desktop. Is there any way to get a replacement receiver or is there another option? I love this keyboard and mouse and don't want to get rid of it.

erico · ‎04-13-2023

No. Once the matching dongle is lost the WIFImouse/keyboard combo is useless except for salvaging electronic parts.

The problem is that the wireless keyboard/mouse combination is bonded by a radio transmission key and frequency to its dongle from the factory.

You will need to replace the mouse/keyboard combination. The new combination set will have a dongle that is part of the set.

You could also use a wired usb mouse and usb keyboard.

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erico · ‎04-13-2023

No. Once the matching dongle is lost the WIFImouse/keyboard combo is useless except for salvaging electronic parts.

The problem is that the wireless keyboard/mouse combination is bonded by a radio transmission key and frequency to its dongle from the factory.

You will need to replace the mouse/keyboard combination. The new combination set will have a dongle that is part of the set.

You could also use a wired usb mouse and usb keyboard.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Lost my USB receiver for my wireless HP keyboard and mouse.

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