Lost my USB receiver for my wireless HP mouses

[swe_0203]

I lost my USB receiver for my wireless HP mouses(HP Z3700 Wireless Optical Mouse and HP Multimedia Slim Wireless Mouse Combo) bought at hp store/amazon. Is there any way to get a replacement receiver or is there another option? I love this mouses and don't want to get rid of it.

[Max3Aj]

@swe_0203, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

We understand it's disappointing that your HP wireless mouse dongles are lost. For most wireless mice, including the M120, the dongle is specifically linked to the mouse it came with and isn't available for individual replacement. You will need to purchase a new HP wireless mouse/mouse of your choice. To help prevent this in the future, we recommend keeping the dongle stored safely when not in use, perhaps in a dedicated port or the mouse's storage compartment if it has one.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support