• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended

I lost my dongle usb for the keyboard and mouse please help me out 

1 REPLY 1
HP Recommended


If your dongle is generic Wi-Fi, and I am 99.999 % sure of it, then the dongle is uniquely linked to the keyboard and mouse and you need to replace all of them. I recommend bluetooth. There are some "bluetooth anywhere" mice that can work on glass or on a white bedsheet perfectly.

If you have "link 5"

The HP Link-5 USB dongle allows you to connect up to five compatible HP wireless mice or keyboards to a single receiver. To work, both your mouse and keyboard must feature the official HP Link-5 logo. You can typically find replacements for lost dongles on marketplaces like eBay.

If your dongle looks looks like this OR if the mouse and keyboard show the same symbols then you can (possibly) connect a new link 5 dongle to your link 5 keyboard and mouse

The following Driver has no install and is not a program. I do not know how to use it and I suspect HP has discontinued the link 5 support.

https://www.driverscape.com/download/hp-link-5-micro-dongle

Let me know what you find out.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->