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Student
Posts: 1
Member Since: ‎04-18-2017
Message 1 of 2 (112 Views)

M.2 SATA SSD not recognized

Product Name: Pavilion 570
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I installed a WD blue SSD sata m.2 in the m.2 slot (m keyed) but the BIOS doesn't recognize it. Maybe the Lubin motherboard accepts PCIE m.2 SSD only?

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HP Support Agent
Posts: 5,461
Member Since: ‎08-11-2014
Message 2 of 2 (72 Views)

Re: M.2 SATA SSD not recognized

[ Edited ]

 

@FrankB2

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

I understand the WD Blue SSD M2 SATA isn't being recognized on your computer,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

(Though the header/title may be different, the steps will help resolve your concern).

 

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,​​​​​​​

Riddle_Decipher
I work on behalf of HP

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