M.2 hard drive

[Zivoch1]

Do newer M.2 ssds work with any pc or do older pcs have to have older powerd m.2 ssds

[A_Gayathri]

Hi @Zivoch1,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Zivoch1]

My hp laptop is 17 by-4xxx model My hard drive won't work my previous hp fx900 pro failed I got the same one again and my laptop doesn't recognize it do you think my connector is bad 😔 

[A_Gayathri]

Hi @Zivoch1,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing an issue with your M.2 SSD not being recognized by your HP laptop. Here are a few things to consider and troubleshoot:

• Compatibility: Check if the M.2 SSD you purchased is compatible with your specific HP laptop model (17-by-4xxx). Sometimes, newer M.2 SSDs may require a certain BIOS version or specific hardware support that older laptops might not have. You can usually find compatibility information in your laptop's manual or on the manufacturer's website.
• Connector and Installation: Ensure that the M.2 SSD is properly seated in the M.2 slot of your laptop. Sometimes, improper installation can cause recognition issues. Make sure it's securely connected and that any screws holding it in place are tightened properly.
• BIOS Settings: Access your laptop's BIOS settings (usually by pressing a key like F2 or Del during startup) and check if the M.2 slot is enabled. Some laptops may have the M.2 slot disabled by default, especially if it's not being used.
• Driver Updates: Ensure that your laptop's drivers are up to date, especially the chipset drivers. Sometimes, updated drivers are necessary for proper recognition of newer hardware.
• Regarding your question about compatibility between newer and older M.2 SSDs:
• Compatibility with PCs: Generally, newer M.2 SSDs should work with older PCs that have M.2 slots, as long as the slot supports the same key type (e.g., M-key, B-key) and the SSD fits physically. However, as mentioned earlier, compatibility issues can arise due to BIOS limitations or specific requirements of the SSD itself.
• Power Requirements: Most M.2 SSDs receive power directly from the motherboard via the M.2 slot, so there shouldn't be a significant issue with power compatibility unless there are specific power delivery requirements that your laptop's motherboard cannot meet.
• If you've checked these points and the M.2 SSD still isn't recognized, it's possible there could be a compatibility issue with the specific model of SSD or a hardware problem with the laptop's M.2 slot or connector.

Refer to this document:  HP Laptop 17-by4xxx User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.