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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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Try it on another system. If it has the same problem then
Click here to check warranty
and
Click here for world-wide contact info
if not then run BIOS type diagnostics on your PC. If the mouse works in the BIOS setup or diagnostics and does not work in windows then a driver problem
Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. I assume you have an HP system.
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