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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

TouchSmart 610-1120it
Microsoft Windows 10 (64-bit)

Goodmorning .

I have a issue with HP TouchSmart 610-1120it. 

I can't see the bios log on before a BSOD.

I would reset the Bios and I would have a MB Specs sheet for knowing hardware compatibility and Bridge use.

Tanks a lot

Luca

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

@Luca6,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact issue you are facing?
  • Do you want to flash the BIOS?
  • Do you want to know the upgrade options available for your computer? 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

Hello and Thanks for Help

 

  • What is the exact issue you are facing?

The display IL black from turn on until a BSOD. I cannot use a Windows o Linux live DVD or enter in the bios settings.

  • Do you want to flash the BIOS?

No, I have update it before the issue. i want reset it

  • Do you want to know the upgrade options available for your computer? 

For upgrade Video Card . The HP site do not have a list of compatibily like the CPU

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

@Luca6

Thank you for posting back. 

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. ( reset the computer ) 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

There is not way to reset bios? It's impossible

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

not working.

I dowloaded the file on a pc but the installation do not run.

I want only reset bios setting to failsafe. 

 

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MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

@Luca6
Thank you for posting back.

 

Bios Recovery using a keypress combination:

  1. Turn off the computer, and then connect the power cord.
  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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