MB HP ZN7 - F01 (TouchSmart 610-1120) reset Specification and datasheet

[Luca6]

Goodmorning .

I have a issue with HP TouchSmart 610-1120it. 

I can't see the bios log on before a BSOD.

I would reset the Bios and I would have a MB Specs sheet for knowing hardware compatibility and Bridge use.

Tanks a lot

Luca

[The_Fossette]

@Luca6,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the exact issue you are facing?
• Do you want to flash the BIOS?
• Do you want to know the upgrade options available for your computer? 

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Luca6]

Hello and Thanks for Help

• What is the exact issue you are facing?

The display IL black from turn on until a BSOD. I cannot use a Windows o Linux live DVD or enter in the bios settings.

• Do you want to flash the BIOS?

No, I have update it before the issue. i want reset it

• Do you want to know the upgrade options available for your computer? 

For upgrade Video Card . The HP site do not have a list of compatibily like the CPU

[Echo_Lake]

@Luca6

Thank you for posting back. 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. ( reset the computer ) 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Luca6]

There is not way to reset bios? It's impossible

[Luca6]

not working.

I dowloaded the file on a pc but the installation do not run.

I want only reset bios setting to failsafe. 

[Echo_Lake]

@Luca6
Thank you for posting back.

Bios Recovery using a keypress combination:

1. Turn off the computer, and then connect the power cord.
2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.