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HP Recommended
OMEN 30L Desktop - GT13-0024
Microsoft Windows 11

Ran UEFI fast check and received a 'Memory Fast Check Failed' message, Failure ID: PU7PPV-AANC0G-QF8U2K-40AM03
Product ID 9EE29AA#ABA,
Memory Module 1 DIMM2

What does this mean? I ran this test because I got a blue screen and needed to restart several times

1 REPLY 1
HP Recommended

@MooseSJM,

 

Welcome to our peer-to-peer HP Community Forum!

 

The error message says that the RAM module in DIMM2 is defective:

 

NonSequitur777_0-1705900346331.png

 

I would try the following: (Obviously power down your desktop, disconnect from power, and push your power button for three to four seconds to release any residual power.) Remove all RAM modules, use compressed ("canned") air to blow out your RAM slots, inspect all RAM slots for any debris &/or damage, gently clean the copper RAM contacts with a soft piece of cloth, and reinstall your RAM modules in the same order/sequence.  Restart.

 

If the BSOD continues, remove the DIMM2 RAM module and restart.  If your PC starts up normally, power down, and move the working RAM module in the DIMM2 slot.  Repeat.  The idea is to ascertain (process of elimination) if you got indeed a faulty RAM stick and/or if there is a problem with the RAM slot itself.

 

If you determine that you got a bad RAM module, replace with an identical RAM stick (same brand, model and capacity).

 

Kind Regards,

 

NonSequitur777


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