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Hello,

 

All in one PC has 8 GB RAM, need to add more. Unsure what to do next

1 REPLY 1
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If you have a single stick of memory, get an identical stick.  eBay or Amazon is probably cheaper.

Use WMIC to get the manufacturer and model of memory.

An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window CMD prompt and enter the first line to see what memory you have. The second line may give the maximum memory possible based on the chipset. The number of memory sockets limit what can be added.


 wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer 


 wmic memphysical get maxcapacityEx, MemoryDevices 



Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.
wmic-x299
The above values are in bytes. Divide by 1024 twice to get megabytes.
8589934592/(1024*1024) = 8192mb or 8gb

The output of maxcapacityEx is Kbytes, not bytes.

Note that some older systems do not recognize maxcapacityEx even when running latest Windows.

 

If you have a pair of 4gb then I need to know the HP model and / or product ID


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