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- Memory Issues with Desktop PC
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03-02-2023 08:08 AM
Product: HP Desktop PC ProDesk 400 G1 or K1K77UT#ABA
Operating System: Microsoft Windows 7 (32-bit)
Memory Extensive Check: Failed
Failure ID: RU7SMT-000BHU-QDUWL1-404C03
Product ID: K1K77UT#ABA
I did an Extensive System Test on this computer that is unable to start. I am wondering if by memory it is talking about RAM or Hard Drive memory. If it's one of the RAM sticks then it shouldn't be too hard to fix.
1 REPLY 1
03-02-2023 09:27 AM
Yes.
https://support.hp.com/us-en/eas/failureid
The failure is a memory module, according to the diagnostic error.
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