• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-28-2023 01:29 PM - edited ‎03-28-2023 01:57 PM

HP Recommended
Product: HP EliteDesk 800 G1 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

I am trying to upgrade to 32MB Ram but when I install 4 Crucial CT102464BD160B into the board it will beep once and not boot.  I can run these as a pairs using slots 1 and 3 and they work or 2 and 4 and they work.   All modules are good.  Is there some setting I am missing to allow 32MB ?  Maybe in the BIOS.  I have used 4 MB in all 4 slots and they work running 16mb but not with 8mb/32mb total...

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.