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KennyBee
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Memory Usage

Pavilion Gaming 690-0024
Microsoft Windows 10 (64-bit)

Why does my 8GB Memory only have 5.92GB usable?

Running AMD Radeon 580 with 4GB GDDR5

 

Is the Radeon using some of my system memory?

Somthing is requiring or dedicating 2GB of memory, what is it?

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KennyBee
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I've figured it out, It is the AMD Ryzen 5 2400G Processor (with Vega 11 Embedded Vedio)

This is what is Reserving 2GB of the system 8GB - leaving only 5.92 usable for everyting else.

So, Forz Horizon 4 will not run 100%, not enought memory... 

 

Next Question: Does anyone know how I can control that Reserve Memory Value?

 

Thanks...

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@KennyBee,

 

Thank you for showing your interest in HP Support Forums.

 

I see from your post you need information and assistance related to Reserve Memory on your HP Desktop PC. No worries, I'll be glad to assist you.

 

I would personally suggest you go through this support document for - Understanding how Video Memory is used  

 

In this scenario, You can't increase the video memory per-se, but you can allocate more virtual memory for your computer to use. 

To do this, click start, right click computer>Properties>advanced system settings>advanced>performance>advanced>(virtual memory)>change> 

click custom size and enter the size of hard drive space you would like to allocate to virtual memory. I would recommend and initial size of 10000mb and a maximum size of 20000mb. Click apply and reboot your system.

 

I hope this answers your question. Let me know if you need any further assistance. I'll be more than happy to help you.

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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KennyBee
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Thanks for the info, I think I will upgrade the memory to 16GB...

I will have to take a look at the memory and make sure it's a 8 gb with another slot open...

 

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@KennyBee,

 

Thank you for replying,

 

As I understand you would like to upgrade the memory on your PC. 

 

I see that you have 8GB ram installed on your PC. Here are the specifications if you wish to upgrade.

 

Speed: PC4-21300 MB/s and Type: DDR4-2666

 

Memory upgrade information

Here's the Product information - HP Pavilion 690-0024 Gaming Desktop PC Product Specifications

 

I hope this helps. Let me know if you need any further assistance. 

 

  • Dual channel (2 DIMMs per channel) memory architecture

  • Four DDR4 UDIMM (288-pin) sockets

  • Supports PC4-19200 (DRR4-2400)

  • Supports 4 GB and 8 GB DDR4 UDIMMs

  • Supports up to 4 GB on 32-bit systems

    NOTE: 

    32-bit systems cannot address a full 4.0 GB of memory.

  • Supports up to 32 GB (unbuffered) on 64-bit computers

    NOTE: 

    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

     

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation