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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Memory failure, RAM upgrade needed

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07-05-2019 01:04 PM
Hello,
I need help finding a compatible RAM stick for my HP Pavilion 570 desktop PC. Last night my computer became stuck in an automatic repair loop. I did an extensive system check overnight and saw that the memory had failed with this ID:
60FFK3-8T49MS-XD4CRF-40FW03
I tried reseating the stick and now the PC won't boot up at all, so I suppose it's a dud. Now I need to find one that's compatible with the 570 desktop. Can anyone help me out?
07-05-2019 03:08 PM - edited 07-05-2019 03:11 PM
In order to provide assistance, I would need the full model #. Different models vary.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
07-05-2019 04:31 PM
According to HP support:
Memory upgrade information
- Dual channel memory architecture
- Two DDR4 UDIMM (288-pin) sockets
- Supports up to PC4-19200 (DDR4-2400)
- Supports 2 GB, 4 GB, and 8 GB UDIMM
- Supports up to 16 GB (unbuffered) on 64-bit computers
Crucial memory guaranteed to work, but restrict yourself to a combined max of 16GB.
That means a max of two 8GB modules. Crucial has a disclaimer to follow HP's recommendation.
https://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/pavilion-570-p013wb.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.