Memory upgrade but not running at correct speed

[Clonedude19]

I recently got new ram that a spent a pretty penny for because at first I had 8 gb which is not much. I then upgraded to 32gb however it’s not running at the same speed as the other ram was. It’s running at 2400 MHz rather than 2666 MHz. I’ve tried going into bios and fix it but found nothing on how to change it. Same thing with looking on line absolutely no help. Can some one please help me. 

[sandytechy20]

@Clonedude19 

Welcome to the HP support community.

I understand that you want to increase RAM speed, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers