I've heard conflicting accounts about whether the memory cap on this is 8G or 16G, so I installed 4 x 4G PC3-10600 2Rx8 SODIMM cards, but the system won't boot with them in. It's fine if I put the old memory back, but just doesn't seem happy with the 4G cards even if I only replace one card. Does that make sense?
Thought updating the bios might make a difference, but the HP site doesn't have anything for Windows 10. I believe the computer came preloaded with Windows 8.
I like this computer. It is still functional for my use, but a little faster would be nice. First step was a memory upgrade. Thought I might swap the HD for an SSD also.
I'm sure that's what I have, but will triple check.
Could it be that the original bios somehow can't accommodate more that 2G per slot? HP doesn't seem to have any updates for machines with Windows 10. Any idea how I can check to see if there is a newer bios?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".