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HP Recommended

Machine is an HP Compaq Elite 8000 SFF

Windows XP SP3

 

In device manager under "Other Deives" there is a yellow ? mark by "PCI Serial port"

The Details tab reveals that its Device Instance ID is:

PCI\VEN_8086&DEV_2E17&SUBSYS_3646103C&REV03\3&B1BFB68&0&1B

 

I cannot find a driver by the name "PCI Serial port" on the drivers list, and I've installed and/or updated all the ones that I think might apply.

 

Does anyone know what the correct driver is?

 

Thanks,

--MM

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

From the Hardware ID, I believe the driver you require is on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

From the Hardware ID, I believe the driver you require is on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

link no longer works. Any other ideas?

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