-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Model TPC-F124-MT with a Ryzen 7 5700G processor.

Create an account on the HP Community to personalize your profile and ask a question
04-21-2026 06:12 AM
Solved! Go to Solution.
Accepted Solutions
05-03-2026 05:10 PM
Your HP Erica2 motherboard (SSID 8643) does not support the Ryzen 7 5700G. Whilst both the motherboard and processor use the AM4 socket and the processor meets the board's 65-watt TDP limit, HP has not released a BIOS update for the Erica/Erica2 motherboard (SSID: 8643) that adds compatibility for the Ryzen 5000 "Cezanne" series.
According to HP's official motherboard specifications, the highest supported processor for this specific board (p/n: L56021-002) is the Ryzen 7 3700X.
Kind Regards,
NonSequitur777
05-03-2026 05:10 PM
Your HP Erica2 motherboard (SSID 8643) does not support the Ryzen 7 5700G. Whilst both the motherboard and processor use the AM4 socket and the processor meets the board's 65-watt TDP limit, HP has not released a BIOS update for the Erica/Erica2 motherboard (SSID: 8643) that adds compatibility for the Ryzen 5000 "Cezanne" series.
According to HP's official motherboard specifications, the highest supported processor for this specific board (p/n: L56021-002) is the Ryzen 7 3700X.
Kind Regards,
NonSequitur777